Legal
Privacy policy
This policy explains how Datamatrixbase Co., Ltd. handles personal data collected through datamatrixbase.click and related client communications.
Data controller
The data controller is Datamatrixbase Co., Ltd., operating from Street: Tumbol Bophut Amphoe; City: Ko Samui; State/province/area: Surat Thani; Phone number: 077413774; Zip code: 84320; Country calling code: +66; Country: Thailand. Contact: hello@datamatrixbase.click.
Data we collect
When you submit the contact form, we collect your name, email address, optional engagement preference, property or group name, and message content. Server logs may record IP address, browser type, and visit time for security and diagnostics.
Purpose
We use this information to respond to inquiries, prepare estimates, deliver contracted engagements, and improve the clarity of our public materials. We do not sell personal data.
Retention
Inquiry messages are retained for up to 24 months unless a longer period is required for an active engagement or legal obligation. Engagement records are retained for the duration of the contract and a reasonable archive period thereafter, typically up to seven years for accounting purposes.
User rights
Subject to Thai personal data protection law, you may request access to your personal data, correction of inaccuracies, deletion where appropriate, and restriction of certain processing. Submit requests to hello@datamatrixbase.click. We may need to verify your identity before fulfilling a request.
International transfers
If tools used to host email or the website process data outside Thailand, we take reasonable steps to ensure appropriate safeguards are in place. Engagement files may be shared with your nominated contacts at the hotel or resort group you represent.
Cookies
Cookie use is described on our cookies page.
Updates
We may update this policy periodically. The version published on this page is the current one.